ABSTRACT
Several studies have shown how mental health could be affected during the COVID19 pandemic, which led us to wonder about the psychological impact that the initial period of lockdown could have. We conducted a multicentric study that sought to describe, compare, and analyze the association between perceived stress, coping strategies and sociodemographic characteristics in a snowballstyle convenience sample of 1169 participants from Colombia, Brazil, Mexico, Italy, and Spain who responded to an online survey. There were differences in perceived stress and coping strategies between countries and depending on sociodemographic characteristics. The variables positively associated with perceived stress were the coping strategies alcoholdrug use, focus on emotions and venting, being a woman, and living in Brazil, Italy, and Spain. The variables negatively associated with perceived stress were planning and active coping, positive reinterpretation, being over 45 years old, and being a worker. These results contribute to understanding the stress responses to lockdown and help identify vulnerability factors in order to design prevention and intervention programs. © 2023 Asoc. Espanola de Psicologia Clinica y Psicopatologia. All rights reserved.
ABSTRACT
Early in the COVID-19 pandemic, the US hospitality industry workforce experienced significant job loss via furloughs and job eliminations. Over a year later, the American hospitality industry is now facing a labor shortage. However, there is a dearth of literature explaining why the hospitality industry's response due to a mega-event, like the pandemic, can motivate employees to leave the hospitality industry. Instead, theory and research have primarily focused on organizations as the focal point for understanding turnover, while neglecting the industry. Using the affect theory of social exchange, this paper examined how anger and fear related to job status changes (i.e., being furloughed or laid-off) due to the pandemic, influence intentions to leave the industry. Study 1 used a survey of management-level employees, whereas Study 2 used an experiment to test the proposed model. Both studies showed that employees who lost their job due to the pandemic felt more anger and fear than those still employed. However, mediation analyses revealed anger, but not fear, as the primary driver of industry turnover intentions. These results highlight a potentially problematic trend. Should skilled hospitality workers switch industries due to job loss amidst an industry-wide negative event, it may become difficult for hospitality businesses to find qualified employees once the industry recovers and rehiring begins. © 2022 The Authors
ABSTRACT
In these conditions of Covid-19 pandemic, the design and implementation of an epidemiological modeling platform with an API-type integration with beneficiary entities and data providers is a priority for the healthcare system and other organizations. An epidemiological platform (PLIS), replicable and adaptable for managing an epidemic, based on an integrated extended SIR-type model, is presented in this paper. This solution has an open architecture, respecting the scalability and interoperability, requirements, and is based on international communication standards and protocols, and SOA technology. © 2022 IEEE.
ABSTRACT
The practice and popularity of telework has expanded significantly in the past few years, mostly due to the COVID-19 pandemic. As a critical factor contributing to business resilience, the new work model challenged companies to figure out innovative ways to address contemporary organizational and employee needs. To address this gap, this study approaches the telework concept from a broader perspective, integrating inputs, outputs and outcomes in an analytical framework. Drawing from data collected based on interviews and questionnaires addressed to professionals in the business service industry who experienced telework, frequency analysis, discourse analysis and chi-square test were used to synthesize the findings. Results show that resource availability and professional relationships represent the basic factors, while technology may be more than a facilitator. Moreover, knowledge exchange, work-life balance and professional isolation are critical factors emerging from the virtual environment that influence work goals achievement. This study contributes to research by proposing a Telework Systematic Model (TSM), which addresses the interaction of various organizational dynamics factors as a result of mixed working patterns. The discussions address the future of work by including the hybrid work model, platform innovation and new business opportunities to enhance organizational resilience for sustainable innovation and change through digital technology.
ABSTRACT
Consumer behavior has been a topic of interest since ancient times, from the point of view of both the socio-human sciences (psychology, sociology) and the economy;the consumer is seen as a producer of income. With the emergence and development of services in the economic sphere, the consumer has become the beneficiary of those services, with the same role of generating revenue and profits for suppliers. In the field of healthcare provision, the analysis of consumer behavior is a delicate subject because there are no standard behavioral models (not only due to the confidentiality of information that does not allow data to be obtained by researchers but also due to individual particularities regarding the need for health services). Moreover, in the context of COVID-19, the attitude of their beneficiaries toward health services has changed compared to what experts have recorded in the past, as pandemic restrictions and fear of the new virus have led to changes in behavior and people’s decisions regarding health services. For this study, quantitative research was conducted, complemented by a conceptual, behavioral model, on the satisfaction levels of health service beneficiaries in the context of COVID-19. In this research, numerous variables were analyzed regarding the protection measures implemented by medical institutions whose services have benefited from the perceived urgency. The research was conducted in Romania on a sample of 100 people from the southeast region, in order to observe to what extent the analyzed factors inform their decisions. According to government statistics, only 80% of Romania’s population uses medical services. Given the sample size, the PLS-SEM method of analysis was used, which, according to the recommendations identified in the literature, is the most appropriate technique for small samples due to the individual method of analyzing the links between variables, leading to significant results. Technological evolution and the digitization of some procedures within the medical services (such as making online appointments and online or telephone consultations) represents only one factor analyzed in the process of determining the satisfaction levels of the beneficiaries of health services in the context of the COVID-19 pandemic. © 2021 by the authors. Licensee MDPI, Basel, Switzerland.
ABSTRACT
Through this article, we aimed to analyze the main effects of the global crisis caused by the new coronavirus - Covid 19 in passenger air transport services. Passenger air transport services were one of the first industries to experience the worldwide transmission of Covid-19. Even though the last crisis that also affected this field is about a decade since it ended, no one predicted the financial decline that this industry was going to go through. Major global players have adapted new strategies with immediate application, aimed at limiting the effects of passenger slag, transforming part of the fleet for passenger transport into cargo planes and seeking to operate transports, mainly at the request of governments, from Asian countries to all globe.